Rating a service

Listeners can give one to five stars and an optional comment, from the header at any time or when the broadcast ends. The organization sees the ratings from people who heard a human interpreter.

  1. During the service, tap Give feedback at the top of the listener page. Or wait: when the broadcast ends, the page asks "How was the translation?"
  2. Choose the stars, add a sentence if you like, and press Send.

The end-of-service question appears only to people who actually listened, and only once per phone. Rating again from the same phone replaces the earlier rating.

Who reads the ratings

  • Heard a human interpreter: the rating goes to the organization. It is about your own interpreter's work.
  • Heard only the AI: the rating goes to the AnyLang team, who use it to improve the translation.

For organizers: open History in the console and choose the session. What listeners said shows the average, each rating, the language, the minutes listened and the comment. It appears only when there are ratings to show.