How credits work

Broadcasts are paid for in credits. Each broadcast is charged to your balance once, when it ends, and a language only costs AI time while somebody is listening to it.

The credit balance and the credit history.

Your organization has one credit balance. You see it under Settings → Billing, in the Credits card, with a statement of every movement: purchases, the free credits you got at signup, and one line per broadcast.

  • Pay for listening, not for languages. The AI translation of a language starts when the first person listens to it and stops soon after the last one leaves. A language nobody picks costs nothing.
  • A human interpreter uses no AI time. While a person interprets a language, that language is not translated by the AI.
  • The original language is not translated. Offering it to listeners with captions adds no AI translation.
  • Recording is the exception. If you keep a recording, the first output language is translated for the whole service, listeners or not. See Record a service.

While you broadcast, the live console shows Estimated cost and your remaining Credits. The exact charge is calculated when the broadcast ends, and only then appears in your statement.

Careful: If your balance runs out during a broadcast, the broadcast stops. The console warns you first. Credits you buy in another tab reach the running broadcast within seconds, with no restart.

See it in the video guideOpens the film at this chapter