The invitation did not arrive

Ask the person to check spam, then check the address in Settings → Members → Invites and press Send again. The link works for 14 days.

  1. It is in spam or promotions. Ask them to search every folder of their mailbox for the invitation.
  2. The address is wrong. Check it in the Invites list. If it has a typo, press Revoke and invite the right address.
  3. It needs sending again. Press Send again next to the address. This also renews the 14 days.
  4. The link expired. The page says This invitation has expired. Press Send again.
  5. They use another address. The invitation belongs to the address it was sent to. If they already have an account under another email, invite that one instead.

Good to know: The Invites list shows only invitations still waiting. If an address you did not revoke has left it, the invitation was accepted.

See it in the video guideOpens the film at this chapter

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